Jobs at Maplewood Toyota

Maplewood Toyota is Hiring!

Since 1982, Maplewood Toyota in Maplewood, MN has been a highly trusted Toyota dealership in the Minneapolis and St. Paul, MN area. We believe that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees with a secure future.

Benefits

On top of base pay and a great commission plan, Maplewood Toyota offers a long list of benefits for our team members, including:

  • Medical, Dental, & Vision Insurance
  • 401(k) Plan + Match
  • Paid time off and vacation
  • Plenty of opportunities for advancement
  • Long term job security
  • Discounts on Maplewood Toyota products and services

Apply for an open position with Maplewood Toyota - We will email you for your resume. Thank you!

Business Development Center

Shift

Monday - Thursdays: 12 pm - 9 pm

Saturdays: 8 am - 4 pm

*Training hours: Monday - Fridays, 8 am - 5 pm (approximately 4 weeks)

Responsibilities

  • Answering a high volume of customer phone calls and initiating follow-ups to service appointments.
  • Ability to multitask between multiple tools and systems and apply information & knowledge to customer situations.
  • Learning to utilize a wide variety of basic automobile knowledge and maintenance information.
  • Respond quickly and thoroughly to the internet, phone and live chat inquiries using email, scripts and templates.
  • Providing customers with initial product information and directing them to the appropriate dealership resource.
  • Follow up with customers who require an appointment for service, including but not limited to maintenance, repairs, recalls, recommended services, etc.
  • Resolve customer concerns through active listening, empathy, professionalism, and problem-solving.
  • Collaborating daily with teammates to utilize CRM systems to build customer relations
  • Participate in team and process development sessions
  • Working closely while maintaining positive relationships with teammates, service teams and dealership management.

Qualifications

  • At least two years experienced in customer service preferred
  • Excellent teammates with a collaborative attitude and eagerness to improve
  • Willingness to learn new things and take on challenges
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Proficient with Microsoft office
  • High focus on attendance and must be able to work nights, weekends, and overtime as necessary
  • Valid driver's license

Join a Winning Team

At Maplewood Toyota, we give all our employees the opportunity to become the winner they were meant to be. When you work at Maplewood Toyota, you can unleash your true potential thanks to our incredible training, safe work environment, and excellent pay & benefits. If you want to get paid to provide Minneapolis area drivers with great cars and related services, then Maplewood Toyota would love to hear from you.

Apply Now!

Tired of not being treated like the winner you are? Join a winning team here at Maplewood Toyota. When you work for us, we make sure to treat you right. Apply to work for us now!

  1. Maplewood Toyota

    2873 Maplewood Dr.
    Maplewood, MN 55109

    • Sales: (651) 765-3852
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Get in Touch

  • Contact our Sales Department at: (651) 765-3852
  • Monday - Thursday8:30AM-8:00PM
  • Friday8:30AM-6:00PM
  • Saturday8:30AM-5:00PM
  • SundayClosed