Maplewood Toyota

The Toyota Mobility Program supports the mobility needs of Toyota owners and/or family members with a disability. It provides financial support for new vehicle customers, offers special mobility financing and resource information.

The adaptive equipment solutions available for different types of disabilities are many and varied. Matching the right vehicle and equipment to the user's condition is a specialized area beyond the knowledge of most new car dealers.

 Review NMEDA's Comprehensive Automotive Mobility Solutions presentation to learn about the types of vehicles and adaptive equipment available to meet your specific needs, as well as how the vehicle adaptation process works.

 Visit  Maplewood Toyota and select the right vehicle. Ask about special Toyota Mobility Financing.

 Choose a qualified mobility equipment dealer that meets NIMEDA quality standards, to sell and install the adaptive equipment needed.

The Quality Assurance Program (QAP) is the only nationally recognized accreditation program for the Adaptive Mobility Equipment Industry. It is based on the principle that in order to satisfy customers consistently, companies must have a systematic and documented approach to quality. The program was developed to elevate the level of dealer performance to reliably meet consumers' transportation needs in the safest manner possible.

The QAP designation is indicative of enhanced vehicle modification and adaptive equipment installation consistent with the highest industry standards. Dealers are required to follow guidelines written in accordance with motor vehicle safety standards, a professionally managed dynamic and static testing program and proven quality control practices that advocate the highest level of performance and safety. 

QAP Requirements:

Dealers who participate in the QAP are held to extremely high standards. They are required to:

• Maintain Product and Completed Operations and Garage Keepers insurance for liability purposes.
• Have certified welders if they perform structural modifications to vehicles.
• Have technicians certified for the equipment they sell, install and service.
• Maintain records of all adaptive work.
• Undergo an inspection/audit process at least annually by an independent auditing firm to ensure compliance to the NMEDA Guidelines, certain aspects of the Americans with Disabilities Act, the National Highway Traffic Safety Administration's (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) and "Make Inoperative" mandates.
• Abide by the Mediation Committee's decisions when a complaint is lodged by a consumer, a Dealer, or any other person or entity.
• Provide 24 hour service to their customers.
• Meet shop facility and equipment requirements.
• Have four-corner scales.
  
  A Certified Toyota Mobility Dealer is one that has made a special commitment to serve customers with mobility issues and special needs. This commitment includes:
  • A partnership with a mobility equipment dealer who is a specialist at understanding mobility issues and the appropriate adaptive equipment available to meet the transportation needs of persons with a disability.
  • A trained Mobility Champion sales manager at the Certified Toyota Mobility dealership who will work with their mobility equipment dealer partner to supply the correct transportation solution.
  • The display of some Toyota models with adaptive equipment at the Certified Toyota Mobility dealership.
  • The provision of extended term mobility financing from Toyota Financial Services for purchases of both a new vehicle and the adaptive equipment required.

 Obtain training on the use of the new adaptive equipment.

 Submit your Toyota Mobility Assistance Reimbursement Application for up to $1,000 in support.